Help
Quick answers to the things people ask most.
I can't sign in
Check the email and password first. If you have forgotten the password, use Forgot your password and a reset link will be sent.
No email? Look in spam, wait a couple of minutes, and ask again. A new sign-up that never got its confirmation link can ask for it again from the check your email page.
Why can't I post in Art or 3D?
Regular accounts can browse, follow, message and post in General. The creator categories need a Verified role, which a person reviews. Apply from the Verification page with a few examples of your work.
Reporting something
Use the report button on a post, comment or profile. Staff see it straight away. For something urgent, such as threats or someone sharing private details, tell a member of staff directly as well.
Blocking and privacy
Block anyone from their profile, and manage who you have blocked in Settings. You can also choose who sees your profile, and whether followers need your approval.
Changing the look
Settings, then Profile & look, has colours, tone and ambience. Display has text size and reduced motion, which switches off effects.
My data and my account
You can download your data from Settings, then Account. To delete your account, ask a member of staff. More in the privacy notice.
Using it like an app
Morning Star can be added to your phone or computer like an app. The steps are on the Get the app page.
Reaching the team
Message a member of staff in chat, or ask on the Morning Star Discord server. If you cannot sign in at all, ask there.